Capital One Journey portal: What to find out about redeeming your miles

Capital One’s Journey portal, launched in 2021, has considerably improved since its beta launch. It now permits Capital One cardholders, together with these with cash-back playing cards, to immediately use their rewards for journey purchases. The portal additionally options up to date flight search capabilities and the issuer’s lodge applications: the Premier Assortment and the Life-style Assortment.

On this information, we’ll cowl all you’ll want to know in regards to the Capital One Journey portal.

Associated: Why Capital One Journey must be your solely cease for reserving (and having fun with) your subsequent journey

What’s the Capital One Journey portal?

Many bank card issuers supply journey portals the place cardholders can e book journey with factors and earn bonus rewards on paid bookings. The Capital One portal is analogous, providing bonus miles on lodges, rental vehicles and generally flights — although the incomes fee varies relying on which card you maintain. Or you possibly can pay for journey by the portal together with your Capital One miles at a fee of 1 cent per mile.

The Capital One portal differentiates itself by integrating expertise from Hopper, a trusted app for predicting the bottom costs for flights and lodges. The portal gives a number of free customer-friendly options like worth alerts, worth matching and worth drop safety, in addition to paid add-on options like worth freeze safety, flight disruption help and cancel-for-any-reason (CFAR) protection (extra on these in a bit).

Here is a listing of some high Capital One playing cards that supply entry to Capital One Journey:

You possibly can entry the portal by this hyperlink.

Associated: What I’ve discovered from a number of automotive leases with the Capital One Journey portal

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Find out how to e book flights by the Capital One Journey portal

To e book airfare utilizing the Capital One Journey portal, log into your account and click on the “Flights” tab.

In case your dates are versatile, you possibly can reap the benefits of Capital One’s useful calendar function. It brings in Hopper’s acquainted color-coded interface, permitting you to see which dates supply the bottom costs in financial system class.

When you select your dates, you will see Capital One’s reserving advice and flight choices on the subsequent display. You possibly can then slender the parameters by:

• Fare class (cabin)
• Variety of stops
• Airline
• Departure or arrival time
• Value
• Flight length

And you’ll type your outcomes by:

• Advisable
• Value (low to excessive)
• Stops (least to most)
• Length (shortest to longest)
• Arrival time (earliest to newest)
• Departure time (earliest to newest)

There are a couple of different attention-grabbing options value mentioning. Above all of the flight choices, you possibly can see the value prediction software come into impact with clear messaging on whether or not or not it is a good time to e book. You possibly can click on “View worth prediction” to see when and by how a lot costs are predicted to fluctuate.

If the positioning’s algorithms advise you to e book, that can set off free worth drop safety. If you happen to e book now and the value drops throughout the subsequent 10 days, you will be refunded as much as $50 of the distinction as a future journey credit score. Or, if you happen to discover a higher worth elsewhere inside 24 hours of reserving, you possibly can reap the benefits of Capital One’s worth match assure to get the distinction within the type of a journey credit score.

If you happen to’re not able to e book, you possibly can press “Watch this journey” to be notified by electronic mail when a greater worth turns into accessible. Sadly, this function applies to the route and dates you’ve got chosen, not a selected flight, airline or fare class — although you possibly can select to exclude primary financial system and connecting flights.

Or, if the value is enticing however you want a bit of extra time, you’ve the choice to freeze it for a small price. While you click on “Freeze worth,” you’ll select the precise flight you wish to freeze. You too can freeze the value for anyplace from 12 hours to 14 days. If the value will increase in that timeframe, CapitalOne will cowl the distinction as much as $500. If the value decreases, you will get to e book on the new, lower cost.

Take note of the fare class when reserving flights, as facilities range tremendously between airways. For instance, United Airways doesn’t permit full-size carry-on baggage on primary financial system fares, however Delta Air Traces does. Moreover, cancellation insurance policies range throughout fare courses.

Capital One has tried to standardize fare courses throughout all airways on its platform, making it simpler for customers. When looking by Capital One Journey, you will see the next labels:

• Fundamental: The perfect-priced choices with restrictive insurance policies and few facilities.
• Commonplace: Sometimes most important and financial system fares that embrace facilities like carry-on baggage and seat choice.
• Enhanced: Seats with additional legroom, precedence boarding and free drinks and snacks.
• Premium: Cradled or reclining seats that include precedence boarding and premium snacks and drinks.
• Luxurious: Sometimes enterprise or first-class fares that includes reclining seats, personalised providers, premium meals and precedence boarding.

While you click on on a selected fare class, a drop-down supplies an intensive overview of what to anticipate throughout your journey. This contains detailed info on seat measurements, plane structure and onboard facilities like energy retailers, contemporary meals choices and whether or not lounge entry is included. These complete particulars surpass what you sometimes discover on different journey portals and even when reserving immediately with airways.

The cost facet is fast and straightforward, too. When coming into traveler info, make sure you embrace your frequent flyer quantity (so you will earn miles with the airline) and, if relevant, your Recognized Traveler Quantity (as an illustration, your TSA PreCheck quantity).

As a holder of the Enterprise Rewards card (which is at the moment providing an elevated welcome bonus of 75,000 miles after spending $4,000 on purchases throughout the first three months of account opening, plus a $250 Capital One Journey credit score within the first cardholder yr), I can apply my miles at a fee of 1 cent every towards my flight. If you happen to’d slightly save your miles for later, press “Don’t apply my rewards.” You should utilize your Capital One bank card to pay to your reservation as a substitute.

Observe that whereas most Capital One playing cards solely earn bonus factors on lodges and rental vehicles booked by the portal, the Enterprise X card earns 5 miles per greenback spent on flights booked by the portal as effectively.

While you try, you possibly can select so as to add flight disruption help (which features a speedy rebooking function) or cancel-for-any-reason safety for a further value. The price of these options varies, and you will have the choice to pay in money or miles.

Associated: Battle of the bank card journey portals: Which is the very best for reserving flights?

Find out how to e book lodges by the Capital One Journey portal

There are fewer distinctive options when reserving your lodges by the Capital One Journey portal, however the course of is much like the one for flights detailed above. To discover a lodge, head to the “Motels” tab and enter your vacation spot, dates and variety of vacationers.

You should utilize the color-coded calendar to see which dates are most cost-effective. Some dates might not present a coloration, however this does not imply they don’t seem to be accessible — you possibly can nonetheless click on them.

After selecting your dates, you will see a listing and map view of lodge choices. You possibly can filter your search by score, sure facilities or cancellation coverage, or click on “All Filters” to set a most worth per evening or enter a selected property identify. You too can type the listings by really useful, worth (low to excessive) or star score (excessive to low).

The itemizing for every lodge exhibits the nightly worth, in addition to the entire to your keep (together with taxes and costs) in each money and miles. Nevertheless, this worth might change while you click on on the lodge. As an illustration, the value on the Warwick went down by over $100 after I clicked it. If you happen to’re taken with a lodge, all the time click on it to double-check the value. You will additionally have the ability to see extra info on the lodge and up to date buyer critiques.

Then scroll all the way down to the “Select Room” part to see which room sorts can be found. You possibly can see a room’s dimensions and facilities by clicking “View Particulars and Facilities.” Typically, every room could have a number of charges accessible with completely different cancellation insurance policies.

The cost course of for reserving lodges is identical as for flights. You possibly can redeem your Capital One miles for the journey or pay in money together with your Capital One card. The latter stands out as the higher possibility right here, as a number of playing cards supply bonus rewards on lodges booked by Capital One Journey:

• Enterprise X and Enterprise X Enterprise: 10 miles per greenback spent
• Enterprise, VentureOne and Spark Miles: 5 miles per greenback spent
• SavorOne, Quicksilver and Spark Money Plus: 5% money again

Nevertheless, needless to say if you happen to e book a lodge in a serious loyalty program — like Marriott Bonvoy or Hilton Honors — by Capital One Journey, you probably will not obtain lodge factors or take pleasure in any elite standing perks. That is as a result of Capital One Journey is actually an on-line journey company.

Some cardholders have entry to Capital One Journey’s boutique lodge collections. The Premier Assortment, which is on the market to Enterprise X and Enterprise X Enterprise cardholders, contains advantages like an on-property expertise credit score of as much as $100, every day breakfast for 2 individuals and complimentary Wi-Fi. The Life-style Assortment is on the market to a broader group, together with members with the Enterprise X, Enterprise X Enterprise, Enterprise Rewards or Spark Miles playing cards.

Now that Capital One has added trip leases to each collections, cardholders could have much more choices for incomes and redeeming miles.

Associated: A comparability of luxurious lodge applications from bank card issuers: Amex, Capital One, Chase and Citi

Find out how to e book rental vehicles by the Capital One Journey portal

The method for reserving rental vehicles is easy. Begin by clicking “Rental Automobiles” on the high and coming into your search standards.

You will obtain a listing of choices that may be filtered by automotive kind, worth per day, rental automotive firm and different specs. In contrast to with lodges and flights, there isn’t any choice to type the outcomes — however they are going to robotically be proven from lowest to highest worth.

You possibly can then reserve the automotive after a couple of clicks utilizing both money or miles. Earlier than reserving, scroll all the way down to see extra info on the pickup and drop-off location, the cancellation coverage and different particulars.

With some companies — Hertz, Thrifty and Greenback — you possibly can add your rental automotive rewards quantity to the reserving and sure benefit from the related advantages. The choice so as to add your loyalty quantity typically will not seem for different corporations.

That is significantly interesting for Enterprise X cardholders, as you possibly can earn 10 miles per greenback spent on rental automotive bookings and nonetheless benefit from the complimentary Hertz President’s Circle standing* that is included on the cardboard — though this perk is slated to be discontinued on the finish of this yr.

Observe that these automotive leases earn rewards on the similar fee as lodges booked by Capital One Journey:

• Enterprise X and Enterprise X Enterprise: 10 miles per greenback spent
• Enterprise, VentureOne and Spark Miles: 5 miles per greenback spent
• SavorOne, Quicksilver and Spark Money Plus: 5% money again

*Upon enrollment eligible cardholders will keep Hertz President’s Circle standing by Dec. 31, 2024. Please word that enrolling by the traditional Hertz Gold Plus Rewards enrollment course of (e.g., at Hertz.com) is not going to robotically detect a cardholder as being eligible for this system, and cardholders is not going to be robotically upgraded to the relevant standing tier. Further phrases apply.

Associated: Stacking rental automotive perks with Hertz and the Enterprise X

Additional issues to think about in regards to the Capital One Journey portal

Capital One Journey packs a punch for cardholders, however there are a couple of extra issues to recollect.

First, contemplate checking different platforms like Google Flights for higher costs or alternate routings earlier than reserving by Capital One. Bank card portals generally have increased costs and do not all the time present all accessible flight choices, so be sure you’re not paying extra for a similar itinerary. And if you’ll want to change your flight, reserving your ticket immediately with the airline is usually simpler.