New ATPI Hub in Makati Delivers 24/7 Journey Administration Options to Purchasers Worldwide
ATPI, a famend chief in journey and occasion options, is proudly advancing its international assist capabilities and reinforcing its dedication to delivering distinctive, 24/7 journey administration companies with the disclosing of its new Worldwide Heart of Excellence (ICE). This state-of-the-art facility symbolizes ATPI’s dedication to offering unparalleled service and experience, making certain purchasers obtain top-notch assist tailor-made to their distinctive journey wants, irrespective of the place they’re on the earth.
Graham Ramsey, Chairman of ATPI_ Yvette Araullo, Managing Director, ATPI Philippines_ and Ali Hussain, Managing Director, ATPI Asia officiating the opening ceremony
ICE Manila serves as a pivotal hub for ATPI, effectively supporting its purchasers in multifaceted, high-stakes, and mission-critical sectors resembling marine, power, company, and sports activities journey. Working in dynamic and demanding markets, these segments require an unwavering dedication to premium requirements, meticulous precision, speedy responsiveness, and price effectivity. Moreover, seamless coordination throughout all time zones is crucial—parts that ATPI expertly excels in, making certain that each consumer expertise is just not solely streamlined but additionally tailor-made to satisfy the distinctive challenges of their industries.
The Heart embodies ATPI’s dedication to enhancing journey administration requirements globally, offering unparalleled assist for consumer operations throughout numerous areas. With a concentrate on prestigious markets resembling Singapore, Hong Kong, Australia, Greece, France, and Denmark, ATPI is devoted to delivering distinctive service.
The launch of ICE Manila marks a big funding within the distinctive expertise of the Philippines, mixed with state-of-the-art know-how. This consists of the mixing of proprietary platforms like CrewLink and CrewHub, which streamline crew rotation and logistics. These centralized portals facilitate seamless communication and well timed journey updates for crew members. These modern instruments are important to ATPI’s service supply, making certain that their rising, expert workforce is well-equipped to satisfy the rising calls for of the journey trade.
Purchasers may have the unparalleled benefit of accessing ICE Manila’s complete suite of journey administration companies across the clock, day-after-day of the week. Our intensive choices embody all the pieces from meticulous reservations and ticketing to customized itinerary planning, strong post-sales assist, real-time traveler monitoring, and important emergency communication techniques. These options are designed to make sure traveler security and operational continuity always.
Nestled within the coronary heart of Makati Metropolis, our location is just not solely accessible but additionally fortified by a well-established enterprise infrastructure, positioning it as a strategic hub for each ATPI and its esteemed purchasers. Makati’s accreditation by the Philippines Financial Zone Authority ensures adherence to worldwide requirements, additional enhancing its attraction.
At the moment, ICE Manila operates with roughly 100 devoted workforce members, however we’re rigorously designed to accommodate any surge in demand. Our recruitment efforts are targeted on attracting seasoned journey professionals, notably these with experience within the Amadeus and Sabre distribution techniques, in addition to people skilled in marine coordination, enterprise course of outsourcing (BPO) operations, and company journey companies.
Yvette Araullo, Managing Director – ATPI Philippines mentioned: “ICE Manila is our dedication to excellence, underscoring ATPI’s undivided concentrate on top-tier consumer companies and strengthening {our capability} to ship responsive, dependable, and tailor-made journey options wherever on the earth. We take satisfaction in our Filipino expertise, and are assured that our native workforce experience is greater than able to enhancing worldwide operations. Consistent with ATPI’s steady progress, the Heart will even act as a primary catalyst to enhance our future growth and innovation initiatives.”
The grand opening of ICE Manila solidifies the corporate’s standing as a premier participant throughout the journey and occasions trade, distinguished by its deep-rooted native experience, an in depth worldwide community, and a eager means to anticipate and adapt to the quickly altering panorama of journey calls for and developments. Furthermore, ATPI’s strategic funding in nurturing homegrown expertise and integrating cutting-edge know-how into its international operations emphasizes the corporate’s dedication to delivering best-in-class practices. That is achieved by its modern service choices, dynamic partnerships, and a robust concentrate on sustainable initiatives, all of which reinforce its imaginative and prescient for the way forward for journey and occasions.
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